Terms of Service
Last updated: [TODO: date]
This is a template provided with the software, not legal advice. Review and adapt it with qualified counsel before you rely on it. Items marked [TODO] must be completed with your own details.
These Terms govern your use of objected.ai (the "Service"), provided by [TODO: legal entity name]. By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.
The service
objected.ai is an AI-powered sales-roleplay practice tool. You hold spoken practice calls with an AI that plays a prospect, and you receive an automatically generated scorecard. The AI prospect and the scorecard are software, not people.
Accounts and eligibility
You must be at least 16 years old and provide accurate registration details. You are responsible for activity under your account and for keeping your credentials secure. Organizations may invite members, who join under the organization's workspace.
Acceptable use
You agree not to misuse or attempt to disrupt the Service, reverse-engineer or resell it without permission, upload unlawful content, or speak real third parties' confidential or special-category personal data into practice calls. Practice with realistic but fictional scenarios - do not read out real customer data.
AI-generated content
The AI prospect and the coaching scorecard are generated by automated systems and can be inaccurate, incomplete, or wrong. They are provided for practice only and are not professional, legal, financial, or employment advice. You are responsible for how you use the output.
Practice, not performance evaluation
objected.ai is a training and practice tool. Scores and feedback measure practice within the app and are not a measure of a person's real job performance. They must not be used as the basis for employment decisions such as hiring, promotion, discipline, or termination. Where an organization enables manager visibility, scorecards are shared for coaching purposes only.
Plans and billing
Paid plans, where offered, are billed through our payment provider on the terms shown at checkout. Fees are charged in advance and are non-refundable except where required by law. Usage allowances and limits are described in the app and may be adjusted with notice.
Availability and changes
We aim to keep the Service available but do not guarantee uninterrupted operation. We may add, change, or remove features, and we may suspend access for maintenance or to protect the Service.
Disclaimers and limitation of liability
The Service is provided "as is" without warranties of any kind to the extent permitted by law. To the maximum extent permitted by applicable law, [TODO: legal entity name] is not liable for indirect or consequential damages, and our total liability is limited to the amount you paid for the Service in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.
Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access for breach of these Terms or where required by law. On termination your right to use the Service ends and your data is handled as described in the Privacy Policy.
Governing law
These Terms are governed by the laws of [TODO: jurisdiction], without prejudice to any mandatory consumer-protection rights you have where you live. [TODO: dispute-resolution venue].
Contact
Questions about these Terms? Contact [TODO: legal entity name] at [TODO: contact email].